LogoRoomlingo
How It Works

From Setup to 24/7 AI-Powered Communication in Minutes

See how Roomlingo combines instant translation with intelligent AI automation to transform multilingual guest communication.

How Roomlingo Works

Your complete system for intelligent, 24/7 multilingual guest communication with AI automation.

1. Create Chat Invite

Set up a multilingual chat room with your preferred languages, expiry settings, and guest details in just seconds.

2. Share with Guest

Share via QR code, direct link, or messaging apps. Guests can join instantly without any setup required.

3. Chat Seamlessly

Everyone chats in their native language. Messages are automatically translated for instant understanding.

See It In Action

Watch how a simple conversation becomes effortless communication across language barriers.

Real-time translation
No setup for guests
Works on any device
H
Host (English)
Online
Host (English)
Welcome! How can I help you today?
Guest (Spanish)
¿Dónde está el restaurante?
Translated: "Where is the restaurant?"
Host (English)
The restaurant is on the ground floor, next to the lobby entrance.
AI-Powered Intelligence

24/7 AI Assistant: Your Always-On Backup

Never miss a guest message again. Our AI automatically takes over when you're offline or outside business hours.

1

Set Your Support Hours

Define when you're available (e.g., 9 AM - 5 PM). AI automatically handles everything outside these hours.

2

Upload Your Knowledge

Add FAQs, policies, and business documents. The AI learns from these to provide accurate, helpful responses.

3

AI Takes Over Automatically

When you're unavailable, AI responds to guest messages instantly, keeps them engaged, and maintains service quality.

4

You Resume Control Seamlessly

When you're back online, you can review AI conversations and take over anytime. Toggle AI on/off for individual chats as needed.

You're Offline (2:30 AM)
AI Active
G

What time does breakfast start?

2:31 AM

AI

Breakfast is served from 7:00 AM to 10:30 AM in our main dining room on the ground floor. We offer a continental buffet with hot and cold options!

2:31 AM • AI Response

G

Perfect, thank you!

2:32 AM

AI responded using your uploaded breakfast policy

Smart Knowledge Base

Two-Tier Document System

Manage both temporary updates and permanent knowledge for your AI to reference.

Quick Updates (AI Context)

Use the text area in Settings for short-term information that changes frequently.

  • Current promotions & special offers
  • Temporary service changes
  • Seasonal updates & events
  • Maintenance notices

Knowledge Library (Documents)

Upload files that contain permanent, detailed information about your business.

  • FAQs & common questions
  • Policies & procedures
  • Service descriptions & amenities
  • Use our pre-built text file templates

How AI Uses Your Documents

When guests ask questions, the AI searches your uploaded documents and context information to provide accurate, relevant answers. It combines this knowledge with natural language understanding to respond professionally in any language.

  • Pro Plan: Up to 2 documents (5,000 chars each) accessible to AI per conversation
  • Team Plan: Up to 5 documents (50,000 chars each) accessible to AI per conversation
Roomlingo – AI Guest Communication for Hotels